PRIVACY POLICY
This privacy policy (“Policy”) describes how Coinsharks “Company”, “we”, “our”, or “us”) collects, uses, shares, and stores personal information of users of this website, https://coinsharks.io/ and the Coinsharks application (collectively, the “Site”). This Policy applies to the Site, applications, products and services (collectively, “Services”) on or in which it is posted, linked, or referenced.
By using the Services, you accept the terms of this Policy and consent to our collection, use, disclosure, and retention of your information as described in this Policy. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, THEN PLEASE DO NOT USE ANY OF THE SERVICES.
Please note that this Policy does not apply to information collected through third-party websites or services that you may access through the Services or that you submit to us through email, text message or other electronic message or offline.
If you are visiting this site from the European Union (EU), see our Notice to EU Data Subjects below for our legal bases for processing and transfer of your data.
WHAT WE COLLECT We get information about you in a range of ways.
Information You Give Us. Information we collect from you includes:
Contact information such as your email address; Feedback and correspondence, such as information you provide in your responses to surveys, when you participate in market research activities, report a problem with Service, receive customer support or otherwise correspond with us; Usage information, such as information about how you use the Service and interact with us; Technical information, such as your Ethereum wallet address; and Marketing information, such as your preferences for receiving marketing communications and details about how you engage with them. Information We Get From Others. We may get information about you from other third party sources and we may add this to information we get from your use of the Services.
Information Automatically Collected We may automatically record certain information about how you use our Site (we refer to this information as “Log Data“). Log Data may include information such as a user’s Internet Protocol (IP) address, device and browser type, operating system, the pages or features of our Site to which a user browsed and the time spent on those pages or features, the frequency with which the Site is used by a user, search terms, the links on our Site that a user clicked on or used, and other statistics. We use this information to administer the Service and we analyze (and may engage third parties to analyze) this information to improve and enhance the Service by expanding its features and functionality and tailoring it to our users’ needs and preferences.
We may use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. For more information, please see our Cookies Policy.
We also use Google Analytics to help us offer you an optimized user experience. You can find more information about Google Analytics’ use of your personal data here: https://www.google.com/analytics/terms/us.html
Information we will never collect. We will never ask you to share your private keys or wallet seed. Never trust anyone or any site that asks you to enter your private keys or wallet seed.
USE OF PERSONAL INFORMATION
At Coinsharks, we value your privacy and strive to ensure the confidentiality of your personal information. We collect personal information from you in order to provide and improve our Services. Here’s how we use your personal information:
To enable you to access and use the Services
We use your personal information to enable you to access and use our Services. This includes providing you with access to your account, allowing you to make transactions and purchases, and customizing your user experience.
To provide and deliver products and services that you may request
We use your personal information to provide and deliver the products and services that you may request, such as customer support, technical assistance, and account management.
To send information, including confirmations, technical notices, updates, security alerts, and support and administrative messages
We use your personal information to send you important information about our Services, such as confirmations, technical notices, updates, security alerts, and support and administrative messages. These communications are necessary to ensure the proper functioning of our Services.
To comply with law
We may use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
To communicate with you
We may use your personal information to communicate with you about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
To optimize our platform
We may use your personal information to operate, maintain, and improve our Services. This includes optimizing your user experience, responding to your comments and questions regarding the Services, and providing you and other users with general customer service.
With your consent
Coinsharks may use or share your personal information, such as when you allow us to post your testimonials or endorsements on our site, instruct us to take a specific action with respect to your personal information, or opt into third-party marketing communications.
Coinsharks may also use your personal information for compliance, fraud prevention, and safety purposes, to protect, investigate, and deter fraudulent, unauthorized, or illegal activity.
We do not share or sell the personal information you provide us with other organizations without your express consent, except as described in this Privacy Policy. Coinsharks may disclose personal information to our subsidiaries and corporate affiliates for purposes consistent with this Privacy Policy.
We may also share personal information in the event of a business deal, involving the sale or transfer of all or a part of our business or assets, including any merger, financing, acquisition, or bankruptcy transaction or proceeding.
Coinsharks may share personal information for legal, protection, and safety purposes, including complying with laws, responding to lawful requests and legal processes, protecting the rights and property of the Company, enforcing our agreements and policies, and protecting the safety of our employees, agents, customers, or any person.
We may also share information with those who need it to do work for us, such as third-party companies and individuals to administer and provide the Service on our behalf, including customer support, hosting, email delivery, and database management services, as well as lawyers, bankers, auditors, and insurers.
You may permit us to share your personal information with other companies or entities of your choosing, subject to the privacy policies of the recipient entity or entities. Coinsharks may also share aggregated and/or anonymized data with others for their own uses.
The Company has offices outside of the EU and has affiliates and service providers in the United States and other countries. Your personal information may be transferred to or from the United States or other locations outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.
We employ industry-standard security measures designed to protect the security of all information submitted through the Services, but the security of information transmitted through the internet can never be guaranteed. Users of the Services are responsible for maintaining the security of any password, biometrics, user ID, or other form of authentication involved in obtaining access to password-protected or secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of any of the Services, without notice, pending an investigation if any breach of security is suspected.
Coinsharks retains information we collect as long as it is necessary and relevant to fulfill the purposes outlined in this privacy policy, and to comply with applicable law where required, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, and take other actions permitted by law. We may anonymize your personal information in some circumstances, in which case we may use this information indefinitely without further notice to you.
INFORMATION CHOICES AND CHANGES
Accessing, Updating, Correcting, and Deleting your Information
You may access information that you have voluntarily provided through your account on the Coinsharks.io Services, and to review, correct, or delete it by sending a request to contact@coinsharks.io. You can request to change contact choices, opt-out of our sharing with others, and update your personal information and preferences.
Tracking Technologies Generally
Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. For more information, please see our Cookies Policy.
CONTACT INFORMATION. We welcome your comments or questions about this Policy, and you may contact us at: contact@coinsharks.io.
CHANGES TO THIS PRIVACY POLICY We may change this privacy policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make any changes, we will change the Last Updated date above.
Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the changes to the Site (or as otherwise indicated at the time of posting). In all cases, your continued use of the Site or Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.
ELIGIBILITY If you are under the age of majority in your jurisdiction of residence, you may use the Services only with the consent of or under the supervision of your parent or legal guardian. Consistent with the requirements of the Children’s Online Privacy Protection Act (COPPA), if we learn that we have received any information directly from a child under age 13 without first receiving his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Site and subsequently we will delete that information.
NOTICE TO EU DATA SUBJECTS
Personal Information
With respect to EU data subjects, “personal information,” as used in this Privacy Policy, is equivalent to “personal data” as defined in the European Union General Data Protection Regulation (GDPR).
Sensitive Data
Some of the information you provide us may constitute sensitive data as defined in the GDPR (also referred to as special categories of personal data), including identification of your race or ethnicity on government-issued identification documents.
Legal Bases for Processing
We only use your personal information as permitted by law. We are required to inform you of the legal bases of our processing of your personal information, which are described in the table below. If you have questions about the legal bases under which we process your personal information, contact us at contact@coinsharks.io.
Processing Purpose Legal Basis To communicate with you
To optimize our platform
For compliance, fraud prevention, and safety
To provide our service These processing activities constitute our legitimate interests. We make sure we consider and balance any potential impacts on you (both positive and negative) and your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by any adverse impact on you (unless we have your consent or are otherwise required or permitted to by law). To comply with law We use your personal information to comply with applicable laws and our legal obligations. With your consent Where our use of your personal information is based upon your consent, you have the right to withdraw it anytime in the manner indicated in the Service or by contacting us at contact@coinsharks.io. Use for New Purposes
We may use your personal information for reasons not described in this Privacy Policy, where we are permitted by law to do so and where the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis for that use. If we have relied upon your consent for a particular use of your personal information, we will seek your consent for any unrelated purpose.
Your Rights
Under the GDPR, you have certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:
Opt-out. Stop sending you direct marketing communications which you have previously consented to receive. We may continue to send you Service-related and other non-marketing communications. Access. Provide you with information about our processing of your personal information and give you access to your personal information. Correct. Update or correct inaccuracies in your personal information. Delete. Delete your personal information. Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice. Restrict. Restrict the processing of your personal information. Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights. You can submit these requests by email to contact@coinsharks.io. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us at contact@coinsharks.io.
Cross-Border Data Transfer
Please be aware that your personal data will be transferred to, processed, and stored in the United States through Coinsharks.io. Data protection laws in the U.S. may differ from those in your country of residence. By visiting our site or using our service, you consent to the transfer of your information, including personal information, to the U.S. as outlined in this Privacy Policy.
Whenever we transfer your personal information from the European Economic Area (EEA) to the U.S. or to countries not considered to have adequate personal information protection by the European Commission, we will use a data transfer mechanism recognized by the European Commission as providing adequate protection for personal information. If you require further information about the specific mechanism used by us when transferring your personal information from the EEA, please contact us.
COOKIES POLICY
We respect your privacy and are committed to being transparent about the use of technologies on our Site. This policy provides detailed information about how and when we use cookies.
Do we use cookies?
Yes. We and our marketing partners, affiliates, and analytics or service providers use cookies, web beacons, pixels, and other technologies to ensure the best possible experience for everyone who uses our Site.
What is a cookie?
A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Some cookies will only be used if you use certain features or select certain preferences, while others will always be used. You can find out more about each cookie by viewing our current cookie list below. We periodically update this list, so there may be additional cookies that are not yet listed. Web beacons, tags, and scripts may be used in the Site or in emails to help us deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon. Our service/analytics providers may provide reports based on the use of these technologies on an individual and aggregated basis.
Why do we use cookies?
We generally use cookies for the following purposes:
To recognize new or past customers.
To store your password if you are registered on our Site.
To improve our Site and better understand your visits to our platforms and Site.
To serve you with interest-based or targeted advertising.
To observe your behaviors and browsing activities over time across multiple websites or other platforms.
To better understand the interests of our customers and website visitors.
Some cookies are necessary for certain uses of the Site, and without such cookies, we would not be able to provide many of the services that you need to properly use the Site. These cookies enable us to operate our Site so you may access it as you have requested and let us recognize that you have created an account and have logged into that account to access Site content. They also include cookies that enable us to remember your previous actions within the same browsing session and secure our Sites.
We also use functional cookies and cookies from third parties for analysis and marketing purposes. Functional cookies enable certain parts of the Site to work properly and keep your user preferences known. Analysis cookies, among other things, collect information on how visitors use our Site, the content and products that users view most frequently, and the effectiveness of our third-party advertising. Advertising cookies assist in delivering ads to relevant audiences and having our ads appear at the top of search results. Cookies are either session cookies, which are deleted when you end your browser session, or persistent cookies, which remain until deleted by you (discussed below) or the party who served the cookie. Full details on all of the cookies used on the Site are available at our Cookie Disclosure table below.
At Coinsharks.io, we may link the information collected by cookies with other information we collect from you in accordance with this Privacy Policy and use the combined information as stated herein. Additionally, third parties who serve cookies on our Site may link your name or email address to other information they collect, such as past purchases made online or offline, or your online usage information. If you are located in the European Economic Area, you have certain rights as described in the “Notice to EU Data Subjects” section above, including the right to inspect, correct, or delete the data we have about you.
Cookies Disclosure
Cookie Name/Identifier Purpose Provider Duration:
Google Analytics Analytics 3rd – Google 2 years
Firebase Analytics 3rd – Google 2 years
Cloudflare CDN 3rd – Cloudflare 1 month
Coinsharks.io Notifications 1st party Session
GDPR_Settings GDPR Compliance 1st party 10 years Newsletter_Popup Website function 1st party 10 years
Parsely Analytics 1st party 2 years